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SHIPPING & RETURNS

Shipping Policy

RP Motorsports strives to ship "In-Stock" orders within one business day of receiving the order. Shipping times may vary depending on the contents of your order. RP Motorsport does not ship partial orders unless requested by the customer, at which time additional shipping charges may apply. If you need your order by a specific date, it is important to contact us by phone so that we may assist you. All dates provided are based on estimates given by the supplier. RP Motorsport does not guarantee ship dates as delivery times are subject to change. All shipping times are based on our Monday through Friday business hours. Orders will not be shipped from our facility on Saturday or Sunday. Shipping Charges are non-refundable. 

 

International Orders 

Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country's import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the sole responsibility of the recipient and any and all charges incurred by RP Motorsport will be charged to the customer. RP Motorsport is not responsible for such fees/taxes on returned items. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information. All charges, sales, returns, and exchanges will be calculated in US dollars. RP Motorsport is not responsible for fluctuations in currency value. International customers are responsible for understanding their country's international buying laws, and should be aware that all international purchases are subject to additional brokerage, duty or tax fees that are collected at the time of delivery unless otherwise noted by RP Motorsport. If the consignee/receiver refuses to pay these additional charges at the time of delivery, RP Motorsport will instruct the shipping carrier to abandon the package. Abandoned packages are destroyed at the shipping warehouse at your local pick up facility. RP Motorsport will not be held responsible for any abandoned packages due to these circumstances.

Return & Exchange Policy

We understand that from time to time you may need to return an item to us for exchange, refund or store credit. Below is our returns policy / procedure. We hope we can make this process as painless as possible. We reserve the right to charge a handling and restocking fee.

  • Returned parts must be in clean, unused, original condition, and returned to us in the manufacturer's original packaging.

  • We will not accept returns for refund after 30 days, only store credits will be issued for parts returned after 30 days.

  • There are absolutely no returns on Electrical or Special Order parts.

To submit a return or warranty request, please log into your account, click the "Orders" tab on the left menu and select the order that you'd like to make a return on. Our system will walk you through the return submission process. If you have any questions, please reach out to our Customer Service Team for assistance!

For additional questions or support with a return, please contact our Customer Service Team by phone, chat, or email.

Due to COVID-19 some orders may need longer processing times than usual.

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